Refund Policy
Last updated: TODO
Draft: this policy must be reviewed by your legal advisor before launch.
30-day money-back guarantee
TODO: which services qualify (e.g. shared, WordPress and reseller hosting) and how to request a refund.
Non-refundable items
- Domain registrations, renewals and transfers
- TODO: SSL certificates, software licences, setup fees, dedicated servers, etc.
How refunds are paid
TODO: original payment method or account credit, processing time.